News Flash


Posted on: May 12, 2020

Julington Creek Plantation Reopening Preparation

Bar and table with chairs

We are beginning to prepare our reopening plan, and a large part of that will be your ability to register to utilize the amenities that will be opened. To do so, you will need to utilize our new resident software called CivicRec. 

 How to get your username and password:

 To get your username and make a password please contact our front desk at (904) 438-2530


How to log into CivicRec

  1. In your web browser go to
  2. In the top left corner, click on “Phase 1 Sign-Ups”
  3. This will bring you to the catalog, scroll down and click on “Login/Create Account” tab
  4. To obtain your login information including username and password, please contact the front desk at (904) 438-2530
  5. Once you have this information, click “Login”. You will be able to access your account.
  6. Here is where you will be able to sign up for Competition Pool, Family Pool and Tennis Courts.

In order to ensure your information is secured, we are not generating a generic password and sending to everyone in the community. We will provide these passwords to you when you call in. Staff can then help you ensure your ability to utilize your account when we do open our facilities. We will be posting directions on how to register for reservations in a follow up e-blast and also on our website ( This initial communication is meant to ensure your ability to log into the software. Staff will be available 9am-5pm daily, including the weekend to aide in this process. If you need support outside of these hours, please email our front desk at and we will respond accordingly. In addition to the follow-up communications explaining how to utilize the CivicRec software, we will be sending out our reopening plan by week’s end.


We look forward to serving you again. Please contact the front desk (904) 438-2530 or you can call me directly at (904) 438-2459 or reach me electronically at

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